Privacy Policy
Privacy Policy
Last updated: October 8, 2026
At Lemrock AI (“Lemrock”, “we”, “our”, “us”), we take privacy and data security seriously. We implement strict security procedures and use industry-standard safeguards to protect your information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you visit our website or use our services.
By accessing or using our website or services (the “Services”), you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
Your use of our Services is also subject to our Terms of Service.
Privacy Policy – Table of Contents
What This Privacy Policy Covers
What This Privacy Policy Covers
This Privacy Policy applies to Personal Data that we collect when:
You visit our website
You interact with our team
You use our AI commerce infrastructure
You interact with conversational environments powered by Lemrock
“Personal Data” means information that identifies or relates to an identifiable individual under applicable data protection laws.
This Privacy Policy does not apply to companies we do not own or control.
Personal Data We Collect
Personal Data We Collect
Categories of Personal Data
We may collect the following categories of Personal Data:
1. Contact Data
First and last name
Professional title
Company name
Email address
Shared with: Service Providers, Analytics Partners
2. Device / IP Data
IP address
Device type
Operating system
Browser type
General geographic location (country-level)
Shared with: Hosting providers, Analytics providers
3. Usage Data
Page interactions
Referring pages
Website navigation behavior
Interaction timestamps
Shared with: Service Providers, Analytics Partners
4. Conversational Contextual Signals (when integrated)
When Lemrock is deployed within conversational interfaces, we may process:
Topic classifications derived from conversation content
Intent signals
Session metadata (time of day, language, device type)
Interaction with recommended products
Important:
We do not sell personal data.
We do not share raw conversation transcripts with third parties.
We primarily process contextual signals rather than identifiable conversation histories.
We do not use customer data to train external models without explicit permission.
Categories of Sources of Personal Data
Categories of Sources of Personal Data
We collect Personal Data from:
You
When you contact us
When you create an account
When you use our website
Through cookies and similar technologies
Customers & Integration Partners
When our infrastructure is deployed within conversational environments
Service Providers
Analytics and infrastructure vendors
How We Use Personal Data
How We Use Personal Data
We use Personal Data for the following business purposes:
Providing and Improving Our Services
Delivering AI-powered product recommendations
Operating and maintaining our platform
Providing customer support
Improving system performance and reliability
Conducting internal analytics and product development
Security and Fraud Prevention
Monitoring for suspicious activity
Protecting our systems and users
Legal and Compliance
Complying with applicable laws
Enforcing contractual rights
Resolving disputes
We will not use Personal Data for materially different purposes without providing notice.
How We Disclose Personal Data
How We Disclose Personal Data
We may disclose Personal Data to:
Service Providers
Hosting providers
Infrastructure and cloud vendors
Analytics providers
Security and monitoring providers
These providers are contractually obligated to protect your data.
Business Transfers
If Lemrock undergoes a merger, acquisition, or asset transfer, Personal Data may be transferred as part of that transaction.
Legal Obligations
We may disclose data if required to comply with law, court orders, or regulatory requests.
Tracking Technologies and Cookies
Tracking Technologies and Cookies
We use cookies and similar technologies (“Cookies”) to:
Understand how users interact with our website
Analyze traffic patterns
Improve performance
Remember user preferences
You may disable cookies via your browser settings. Please note that some features may not function properly if cookies are disabled.
We may use analytics tools such as Google Analytics. You can opt out via Google’s opt-out mechanisms.
Data Retention
Data Retention
We retain Personal Data only as long as necessary to:
Provide our Services
Fulfill contractual obligations
Comply with legal requirements
Improve system performance
Aggregated or anonymized data may be retained longer.
We do not use customer data to train proprietary or third-party AI models without explicit consent.
Data Security
Data Security
We implement technical and organizational safeguards designed to protect Personal Data against:
Unauthorized access
Loss
Alteration
Disclosure
These include encrypted communications, secure cloud infrastructure, and access controls.
However, no system can guarantee absolute security.
Personal Data of Children
Personal Data of Children
Our Services are not directed to individuals under 18 years of age.
We do not knowingly collect Personal Data from minors. If we become aware that such data has been collected, we will delete it promptly.
Your Rights
Your Rights
Depending on your location, you may have the right to:
Access your Personal Data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
To exercise your rights, contact us at:
We may request identity verification before processing requests.
International Transfers
International Transfers
Lemrock operates primarily in France and the European Union but may use infrastructure providers located in other jurisdictions.
Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs).
Contact Information
Contact Information
LEMROCK AI
3 Place Martin Levasseur
93400 Saint-Ouen-sur-Seine
France
Email: contact@lemrock.com
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© Lemrock 2026
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© Lemrock 2026
Product
Company
© Lemrock 2026
Product
Company
© Lemrock 2026